Protection & Claims
Damage Reimbursement options were offered during ALL of the following steps:
- Sales Process
- Email Confirmation
- Sign Document
- At the time of service with your Crew Leader
There are 4 deductible options to select:
- No Deductible
- $250 Deductible
- $500 Deductible
- $1000 Deductible
Basic/Minimal Reimbursement & Full Value Protection (FVP)
Basic/Minimal Reimbursement of $.60 per lb (BASIC). (Maximum reimbursement of $.60 per lbs x the weight of the item. For example; 150lb dresser is damaged beyond repair. You would receive a maximum of 150lbs x $.60 = $90 maximum reimbursement). This is the legal requirement for FL and is provided at no cost.
Full Value Protection (FVP) is the most comprehensive plan available for the protection of your goods. If any article is lost, destroyed or damaged while in your movers custody, your mover will, at its option, either 1) repair the article to the extent necessary to restore it to the same condition as when it was received by your mover, or pay you for the cost of such repairs; or 2) replace the article with an article of a like kind and quality, or pay you for the cost of such a replacement.
We only accept claims in writing within 30 days from the moving date.
Damage claims can be mailed to our headquarters:
3665 E BAY DR STE 204 MB 238, LARGO FL 33771
el*************@gm***.com
In addition to this document, we will also need photos of damaged items or any other supporting documents. Please submit photos of the items prior to the move and after showing damage. Photos can be mailed, faxed or emailed.
